Pugnent™ was founded in 2017 with a simple motto in mind, for our customers to Hassel Free “Shop Happily!”
To live up to our motto, we have established these guiding principles that we adhere to every day!
We believe our customers’ trust in us is fundamental to their shopping experience. We are dedicated to high standards of quality and service to make certain that you can always rely on us. We impose strict quality controls on everything we sell. We manually double check everything before it is packed and shipped, giving you complete peace of mind when shopping with us.
We believe that every step and detail matter when it comes to your shopping experience. It is a team effort, and internally we have clear guidance to communicate our philosophy. Everyone on our team is dedicated to perfect your experience. This is our Products team, our Customer Service team, and our Logistics team. We care, every step of the way.
Our goal is to create a hassle-free shopping process for you to make it easy to shop with us. This means no confusing policies or complicated forms.
If you have questions or concerns, our Customer Service team is here to help 24/7! Every day we are constantly looking to simplify more and improve your experience.
We believe that every order is an opportunity to make someone happy.
It is our everyday joy and goal to deliver happiness to our customers with an enjoyable experience. We hold this at heart and it has been a constant motivation for us to keep improving!
WHO ARE WE?
Founded in 2017, our humble start began Primarily in the US along with UK Asia Europe with a handful of people.
We observed the complexity and hassles that accompanied ordering online and we wanted to create a simpler alternative.
That became our founding idea behind Pugnent, where customers can “Shop Happily!” without the hassle and enjoy the shopping experience while exploring their interests.
Since then, with the support of our customers, we have grown a lot!
With nearly 100 people, we have dedicated teams to master every step and detail of your order.
From Customer Support to Quality Control, we work around the clock to live up to the trust entrusted by our customers and our motto for them to “Shop Happily!”
Today, Pugnent is a growing community with over Thousands of happy shoppers!
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OUR PROMISES TO YOU
With every order, we promise to our customers:
OUR COMMITMENTS TO SOCIETY
As we grew, we recognize the growing impacts of our actions and we are committed to do our part to create a better world.
We are committed to:
Help us to improve by giving us your feedback here.
We are always happy to hear your thoughts and we welcome any feedback you have.